Transform Your Journey Experience

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Terms of Service

1. Agreement to Terms

By accessing and using Drive Value Journeys' services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Services Description

Drive Value Journeys provides journey planning, travel consultation, and related advisory services. We act as consultants and facilitators, not as travel agents or tour operators.

3. Client Responsibilities

Clients are responsible for providing accurate information, making timely decisions, and following through with bookings and payments as advised.

4. Payment Terms

Consultation fees are due upon service completion. Planning services require 50% deposit with remainder due before final itinerary delivery.

5. Cancellation Policy

Cancellations must be made 48 hours before scheduled consultations. Planning service cancellations after initial consultation are subject to partial refund based on work completed.

6. Limitation of Liability

Drive Value Journeys' liability is limited to the fees paid for our services. We are not responsible for third-party service failures, travel disruptions, or personal injury.

7. Intellectual Property

All custom itineraries and recommendations remain the intellectual property of Drive Value Journeys and are licensed for personal use only.

8. Dispute Resolution

Any disputes will be resolved through binding arbitration in New York, NY under American Arbitration Association rules.

9. Contact Information

For questions about these terms, contact us at [email protected] or +1 (212) 555-0187.

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Privacy Policy

1. Information We Collect

We collect personal information you provide (name, contact details, travel preferences) and technical information (IP address, browser type, usage patterns).

2. How We Use Your Information

• Provide requested journey planning services
• Communicate about your projects and bookings
• Send travel tips and promotional offers (with consent)
• Improve our services and website functionality
• Comply with legal obligations

3. Information Sharing

We do not sell personal information. We may share information with trusted service providers, legal authorities when required, or business successors with your consent.

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information.

5. Your Rights

You have the right to access, correct, delete, or restrict processing of your personal information. Contact us to exercise these rights.

6. Cookies and Tracking

We use essential cookies for website functionality and analytics cookies to improve user experience. You can control cookie preferences in your browser.

7. Data Retention

We retain personal information for as long as necessary to provide services and comply with legal obligations, typically 7 years for business records.

8. International Transfers

Your information may be transferred to countries with different privacy laws. We ensure appropriate safeguards are in place.

9. Contact Information

For privacy questions or to exercise your rights, contact our Data Protection Officer at [email protected].

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Cookie Policy

1. What Are Cookies

Cookies are small text files stored on your device that help websites remember your preferences and improve functionality.

2. Types of Cookies We Use

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and choices
• Marketing Cookies: Used to show relevant advertisements (with consent)

3. Cookie Management

You can control cookies through your browser settings or our cookie preference center. Disabling essential cookies may affect website functionality.

4. Third-Party Cookies

We may use third-party services that set their own cookies for analytics and advertising purposes.

5. Cookie Retention

Session cookies are deleted when you close your browser. Persistent cookies remain for specified periods, typically 1-24 months.

6. Updates to This Policy

We may update this cookie policy periodically. Changes will be posted on this page with updated effective dates.

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DMCA Policy

1. Copyright Respect

Drive Value Journeys respects intellectual property rights and expects users to do the same.

2. Filing a DMCA Notice

If you believe your copyrighted work has been used without permission, please provide:

• Your contact information
• Description of the copyrighted work
• Location of the alleged infringing material
• Good faith statement of unauthorized use
• Statement of accuracy under penalty of perjury
• Your physical or electronic signature

3. DMCA Agent

Send DMCA notices to:
DMCA Agent: Legal Department
Drive Value Journeys LLC
1847 Madison Avenue
New York, NY 10035
Email: [email protected]

4. Counter-Notice Process

If you believe content was removed in error, you may file a counter-notice with the same information requirements.

5. Repeat Infringers

We will terminate accounts of users who repeatedly infringe copyrights.

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GDPR Compliance

1. Legal Basis for Processing

We process personal data based on:

• Consent for marketing communications
• Contract performance for service delivery
• Legitimate interests for business operations
• Legal obligations for record keeping

2. Your Rights Under GDPR

• Right to Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate information
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Opt out of certain processing activities

3. Exercising Your Rights

To exercise your GDPR rights, contact us at [email protected]. We will respond within 30 days.

4. Data Protection Officer

Our Data Protection Officer can be reached at [email protected] for privacy-related inquiries.

5. Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data appropriately.

6. International Transfers

When transferring data outside the EU, we use Standard Contractual Clauses and other appropriate safeguards.

7. Automated Decision Making

We do not engage in automated decision-making or profiling that significantly affects individuals.